Where are you located?
Neatspiration is based in Whitebridge, a suburb of Newcastle NSW Australia.
Do you have a shop?
No. Neatspiration is online only.
Can I pick up my order?
Yes! If you live locally in the Newcastle NSW area please feel welcome to pick up your order.
- This option is only for people who can collect their order from Whitebridge NSW 2290.
- If you would like to pick up your order, please use the code PICKUP at the checkout. You will not be charged postage and I will receive a notification that your order is for pickup.
- You will receive an email once your order is ready to collect and the collection address.
How long does delivery take?
Once you receive confirmation that your order has been completed, you can expect to receive it based on the below time frames which are based on working days.
Adelaide 2-3 days
Albury 2 days
Bendigo 2 days
Brisbane 1 day
Bundaberg 2 days
Cairns 3 days
Canberra 2 days
Central Coast 1 day
Coffs Harbour 1 day
Geelong 2 days
Gladstone 2 days
Gold Coast 1 day
Hobart 4 days
Launceston 4 days
Mackay 2 days
Maryborough 2 days
Melbourne 1-2 days
Newcastle 1 day
Northern Rivers 1 day
Orange 2-3 days
Perth 7-10 days
Port Macquarie 1 day
Rockhampton 2 days
Sunshine Coast 2 days
Tamworth 1 day
Toowoomba 1 day
Townsville 3 days
Wide Bay 2 days
Wollongong 1 day
Please note these are estimates and at times can be longer delivery timeframes.
Do you post to Parcel Lockers or PO Boxes?
Do you use a Courier?
Yes! Neatspiration uses Fastway, Couriers Please and Australia Post I have had a great relationship with my couriers over the years and due to this, I am able to keep my postage competitive at $9.95 Flat Rate.
Do you have a Loyalty Rewards Rorgram?
After all…there would be no Neatspiration with out YOU!!
So…to give you a little something back – for your loyalty, support and taking a chance on me and loving my products…
Neatspiration has a Loyalty Rewards Program!!
And to make it even better it’s FREE!
Reward points accumulated will appear at the checkout.
WHEN CAN I REDEEM MY POINTS?
- Points are redeemable after 200 points. So when you spend $200, you receive $5 off your next purchase!!
HOW DO THE POINTS WORK?
- For every one dollar spent you receive one point.
- 40 points = $1.00 of redeemable value.
- Points may accumulate but once redeemed for a purchase balance will return to zero and will begin accululating again on new purchases.
HOW MANY POINTS DO I HAVE?
- You can see your reward details when you checkout, or, when you click on the Rewards tab on the top menu.
CAN I EARN EXTRA POINTS?
- YES!!!!! Provide an honest review for a product you have purchased, and received 200 points – valued at $5 FREE – for each review!!!
HOW CAN I EARN MY FREE POINTS?
- Go to ‘My Account’ from the top menu.
- Press the ‘View’ box for any of your orders.
- Click on the product you would like to review.
- Click on ‘write review’ box, and complete your honest review.
Your extra 200 FREE reward points will automatically transfer to your existing rewards, and can be seen when you click on the ‘Rewards’ tab in the top menu.